This Digital Millennium Copyright Act (“DMCA”) Policy applies to ControllerHub, a digital platform that offers access to a wide selection of computer, console, and mobile games, including downloadable titles, boxed editions, digital codes, promotional media, and related services. We are committed to respecting and upholding the intellectual property rights of game developers, publishers, designers, artists, musicians, and other rights holders whose content may appear on our platform.
As a retailer and distributor in the interactive entertainment industry, we take all claims of copyright infringement seriously and have implemented procedures consistent with the DMCA to respond to valid notices and to protect the rights of content creators.
The sale and distribution of video games often involves a wide range of copyrighted content, including but not limited to:
Unauthorized distribution, display, modification, reproduction, or sale of these materials may violate copyright law. This includes the listing or resale of pirated copies, cracked software, unlicensed DLCs, counterfeit merchandise, or assets derived from unauthorized sources.
If you are a copyright holder or an authorized agent acting on behalf of one, and you believe your copyrighted material is being used on our game store without your authorization, you may file a formal DMCA takedown notice. A valid notice must include the following:
Upon receiving a valid notification, we will promptly remove or disable access to the allegedly infringing material and notify the party who uploaded or submitted the content.
If you believe that the removal of your product listing or uploaded content was a mistake or misidentification, you may file a counter-notification. A proper counter-notice must include:
After receiving your counter-notice, we may restore the material if the original complainant does not file a lawsuit within the time frame permitted by law.
To maintain a fair and compliant platform, we have adopted a policy to terminate the accounts of repeat infringers. A user, vendor, or contributor who receives multiple legitimate DMCA takedown notices may face limitations, suspension, or permanent removal from the platform.
Each complaint is reviewed individually, but repeated abuse of our intellectual property policy will not be tolerated. We may also restrict future access to marketplace or seller tools to those found responsible for ongoing or intentional infringement.
Our platform allows third-party publishers, developers, and sellers to upload or submit content, product descriptions, trailers, and digital items. It is the responsibility of each seller to ensure that:
Improper use of intellectual property, even unintentionally, may result in takedowns and possible penalties.
Our game store may feature community forums, reviews, ratings, discussion boards, wish lists, and other user-contributed areas. In these sections, users may post game-related content such as fan art, gameplay impressions, walkthroughs, or curated lists. All users must ensure they:
We may remove community content at any time if it appears to infringe upon intellectual property rights.
Game modifications (mods), fan-made content, and community creations are important parts of gaming culture. However, in the context of a game store platform, we do not distribute or host such content unless it is fully authorized by the rights holders.
Mods that alter core gameplay, include third-party assets, or use content from other games must be created and shared in compliance with applicable licenses. Unauthorized sale or inclusion of such content in game packages will be treated as infringement.
We encourage users to celebrate their favorite games through legal means, such as creating original content, respecting fair use boundaries, or obtaining necessary approvals before redistributing anything.
Sellers and users may wish to include gameplay videos, live streams, or preview footage in listings or promotional pages. While we understand the popularity of such practices, these media files must not:
If you wish to include gameplay-related visuals, make sure they are permitted by the game’s license or publisher’s content usage policy. Unauthorized media will be removed upon request by the copyright holder.
Misuse of the DMCA process is taken seriously. Knowingly submitting false claims or counter-notices may result in account penalties, legal consequences, and possible suspension from our platform. All parties must act in good faith when filing a takedown notice or response.
We do not tolerate abuse of our systems for anti-competitive, defamatory, or retaliatory purposes.
As a platform, we:
Our team may also monitor the platform for suspicious listings or uploads and investigate any flagged material in accordance with internal and legal guidelines.
To file a copyright infringement notice or counter-notice, please contact our designated DMCA Agent. You must include all required details outlined in this policy for your request to be processed.
We strive to protect the rights of creators and provide a responsible retail platform for the gaming community. If you have questions regarding your rights or our DMCA procedures, please reach out to our support or legal team for further clarification.