Welcome to ControllerHub. These Terms and Conditions (“Terms”) govern your access to and use of our game store services, including but not limited to our online platform, physical store locations, digital downloads, products, and related services (collectively referred to as the “Services”). By using or purchasing from our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use or access our Services.
By accessing or using our Services, you acknowledge that you have read, understood, and agree to comply with these Terms. We reserve the right to modify these Terms at any time without prior notice. Continued use of the Services after modifications constitutes acceptance of the updated Terms.
You must be at least the legal age to enter into contracts in your jurisdiction or have the consent of a parent or legal guardian to use our Services and make purchases. By using the Services, you affirm that you meet this eligibility requirement.
Some features of our Services may require you to create an account. You agree to provide accurate, current, and complete information during registration and maintain the confidentiality of your login credentials. You are responsible for all activities that occur under your account and must notify us immediately of any unauthorized use.
We strive to provide accurate product descriptions, pricing, and availability. However, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information without prior notice. Availability of products is subject to stock levels and supplier constraints.
When you place an order, you offer to purchase the selected products subject to these Terms. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel orders for any reason, including suspected fraud or errors in pricing.
Payments must be made through our accepted payment methods. Prices exclude taxes and shipping fees unless otherwise stated. You agree to pay all applicable fees in connection with your purchases.
We aim to process and ship orders promptly. Delivery times are estimates and may vary based on location, shipping method, and external factors. Risk of loss passes to you upon shipment. We are not liable for delays or damages caused by carriers or customs procedures.
Our return policy applies to both physical and digital products. Physical items must be returned in original condition and packaging within the specified period to be eligible for refund or exchange. Digital products, including download codes and licenses, are generally non-refundable once delivered or redeemed.
We reserve the right to refuse returns that do not meet these criteria.
Digital games and downloadable content (“DLC”) are licensed, not sold. Your use of digital products is governed by the licensing terms provided with the product. Unauthorized copying, sharing, or distribution is prohibited. We do not guarantee compatibility with all devices and platforms.
Some products may include or offer in-game purchases and virtual goods. These items have no real-world value and cannot be exchanged for cash or transferred. All purchases are final and non-refundable unless required by law.
Promotional offers, discounts, or coupon codes may be available from time to time. Such offers are subject to terms and conditions and may have expiration dates. Offers cannot be combined unless explicitly stated and may be withdrawn at any time.
When using our Services, you agree not to:
Violation of these terms may result in suspension or termination of your account or access to Services.
All content, including but not limited to logos, graphics, software, product images, and text, is owned or licensed by us and protected by intellectual property laws. You may use the content solely for personal, non-commercial purposes. Unauthorized use, reproduction, or distribution is prohibited.
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use or inability to use the Services, including but not limited to loss of profits, data, or goodwill.
Our Services and products are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not warrant that products will meet your requirements or that the Services will be uninterrupted or error-free.
Your use of the Services is subject to our Privacy Policy, which details how we collect, use, and protect your personal information. By using the Services, you consent to such data practices.
You agree to indemnify and hold harmless ControllerHub and its affiliates from any claims, damages, liabilities, or expenses arising from your violation of these Terms or misuse of the Services.
We reserve the right to suspend or terminate your access to the Services at any time for breach of these Terms or for any other reason deemed necessary. Termination does not affect any rights or obligations accrued prior.
These Terms are governed by the laws of the jurisdiction where ControllerHub is registered. Disputes shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
These Terms, together with any other policies and notices provided by us, constitute the entire agreement between you and ControllerHub regarding the Services.
For questions or assistance regarding these Terms or our Services, please contact our customer support through the available communication channels.
By using ControllerHub and its Services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in their entirety.